When you download Skype on your computer (or as an app on your tablet or phone), you can make voice and video calls directly from one user to another for free, or call landline or mobile phones around the world at cheap, per-minute, or flat monthly rates. VoIP veteran Skype remains a firm favourite with many CHOICE members. We take a look at two of the options available here in Australia: Some services require both the maker and receiver of the call to be using the same service, while others allow you to call any phone number in almost any country. However, there are many variables that can compromise call quality, including internet congestion and poor reception, and some users have reported continuing problems. VoIP services offer free or low-cost calls overseas, as well as locally. Voice over Internet Protocol (VoIP) is a way of making phone calls over the internet, rather than through the public switched telephone network (PTSN).
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May 2023
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